Privacy Policy

At The Dried Fruit Company, your trust means everything to us. We are committed to safeguarding your personal information and ensuring that your shopping experience is safe, secure, and worry-free. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (thedriedfruitcompany.com).

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Order Information: Details of products you purchase, order history, and transaction details.
Technical Information: IP address, browser type, device information, and browsing behavior on our site.
Voluntary Information: Data you provide when subscribing to our newsletter, filling out forms, or contacting us.

2. How We Use Your Information

We use the information we collect for purposes such as:

Processing and fulfilling your orders.
Providing shipping updates and order confirmations.
Responding to customer queries and providing support.
Sending promotional offers, newsletters, or product updates (only if you opt-in).
Improving our website, services, and customer experience.
Ensuring secure transactions and preventing fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal information to third parties.
Your data may be shared with trusted service providers such as courier partners, payment gateways, and IT support, but only to the extent necessary to fulfill your orders.
We may disclose information if required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

Our website uses cookies to improve functionality, analyze traffic, and personalize your experience.
Cookies help us remember your preferences, maintain your shopping cart, and deliver a smoother browsing experience.
You may disable cookies in your browser settings, but certain features of the website may not function properly without them.

5. Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your personal data.
While we take strong measures, no online transmission or storage system can be guaranteed to be 100% secure. We encourage customers to also take precautions when sharing sensitive information online.

6. Retention of Data

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Once your data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

As a customer, you have the right to:

Access, update, or correct your personal information.
Request deletion of your data (subject to legal or contractual obligations).
Opt-out of receiving promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Children’s Privacy

Our website and services are intended for individuals above the age of 18.
We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations.
The latest version will always be available on this page.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📍 Address: Villa No 237, 1st Cross, Vakil Encasa, Hennagara, Bengaluru, Bommasandra, Karnataka 560105
📞 Phone: 063632 13265
📧 Email: contact@thedriedfruitcompany.com